Privacy Policy for GONDC B2B Travel and Tourism System

1. Introduction

This Privacy Policy governs the manner in which GONDC collects, uses, maintains, and discloses information collected from users (referred to as "Users") of its Business-to-Business (B2B) Travel and Tourism platform. GONDC ("we," "our," or "us") is committed to protecting the privacy and security of its Users' personal and business information. By using our platform, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information to provide and improve our services:

a. Business and Personal Information

Company name, registration details, and contact information (e.g., address, phone number, email).
Personal details of authorized representatives, including names, job titles, and contact information.

b. Account and Transaction Details

Usernames, passwords, and account credentials for accessing the platform.
Details of bookings, transactions, and services requested or provided.

c. Technical Information

IP address, browser type, operating system, and other technical details collected during platform access.
Usage data, such as pages visited, time spent on the platform, and navigation patterns.

d. Payment Information

Banking details, credit card information, and payment transaction details for processing payments securely.

e. Cookies and Tracking Technologies

Cookies and similar technologies to enhance the user experience, track usage patterns, and personalize content.

3. How We Use Collected Information

The information collected is used for the following purposes:

To provide and manage our B2B travel and tourism services.
To process bookings, reservations, and payments efficiently.
To communicate with Users regarding account management, system updates, and customer service.
To analyze usage trends and improve platform functionality and user experience.
To ensure compliance with legal, regulatory, and contractual obligations.
To send promotional content or marketing materials (where consent has been provided).

4. Sharing and Disclosure of Information

We do not sell, trade, or rent Users' personal or business information. However, we may share information in the following circumstances:

With Service Providers: To facilitate bookings and reservations with third-party travel service providers (e.g., airlines, hotels, car rental companies).
Legal Compliance: To comply with legal obligations, court orders, or regulatory requirements.
Business Operations: With trusted partners and vendors who assist in operating our platform, provided they adhere to strict confidentiality agreements.
In Case of Business Transfers: In the event of a merger, acquisition, or sale of assets, Users’ information may be transferred to the new entity.

5. Data Security

We adopt robust security measures to safeguard Users' information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure Socket Layer (SSL) encryption for data transmission.
Regular security audits and vulnerability assessments.
Restricted access to sensitive information on a need-to-know basis.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Users are encouraged to protect their account credentials and report any unauthorized access immediately.

6. User Rights

As a User of our platform, you have the following rights:

Access and Correction: Request access to your personal or business information and correct inaccuracies.
Data Deletion: Request the deletion of your information, subject to legal or contractual obligations.
Consent Withdrawal: Withdraw consent for marketing communications at any time.
Data Portability: Request a copy of your data in a structured, commonly used format.

To exercise these rights, please contact us at Support@GONDC.com.

7. Cookies Policy

Our platform uses cookies to improve functionality and enhance the user experience. Cookies help us:

Remember login sessions and preferences.
Analyze usage patterns for platform optimization.
Deliver personalized content and advertisements.

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain functionalities of the platform.

8. Retention of Information

We retain Users' information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the information is no longer needed, it will be securely deleted or anonymized.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Users are encouraged to review the privacy policies of third-party websites before sharing any information.

10. Children’s Privacy

Our platform is intended for business use and is not designed for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Users are encouraged to review this page periodically to stay informed about how we protect their information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: Support@GONDC.com
Website: www.GONDC.com
Phone: +966 59684 8888